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Not entirely satisfied with your purchase? You can return your order by post within 14 days of receipt of the goods.
We only take products back under the following conditions:
You will get an e-mail from us as soon as we receive the return. We will refund you within 14 working days of receipt of your shipment.
If your item is not returned according to the above conditions, we will not accept the product. Should that happen, you will be able to collect your product in our warehouse te Herentals, Belgium. If you want your item to be sent back to you by post, you will have to pre-pay shipping costs please contact our firstname.lastname@example.org
Discounted items cannot be exchanged or returned.
HOW DO YOU RETURN AN ITEM?
Step 1: Place the unused and undamaged item back in its original packaging.
Step 3: Fill in this form entirely. Without this completed form, we cannot process your shipment.
Step 4: Place this form in the shipping carton.
Step 5: Processing your return shipment may take a few days. You will get an e-mail as soon as we receive your return.
Do you have questions about exchanging or returning an item? Feel free to contact email@example.com. Please have your order number at hand if and when you do so.