Return policy

Products Returns

It may happen that you want to return an order. Perhaps because the product does not like it or maybe there is another reason why you would not want the order. Whatever the reason, you have the right to cancel your order up to 14 days after receipt without giving any reason.

At the bottom of the page you will find the return form, fill it in completely and send it to Discharge returns which have not been registered will not be reimbursed.

Return Address:

Active Ants / Meter discount
Zeelandhaven 6
3433 PL Nieuwegein


After cancellation, you have another 14 days to return your product. You will then be credited with the full order amount including shipping costs. Only the costs for returning from your home to the webshop are for your own account. If you use your right of withdrawal, the product with all accessories and - if reasonably possible - in the original condition and packaging will be returned to the entrepreneur. To exercise this right, please use the form at the bottom of this page and contact us via We will then refund the order amount due within 14 days after registration of your return, provided that the product has already been returned in good order.

If the product is damaged or the packaging is damaged more than necessary to try the product, we can pass on this depreciation of the product to you. So treat the product with care and make sure that it is well packaged during a return.

Exchange product?

Do you want to exchange your product? That is no problem at all. You can contact for this. You do, however, bear the costs for returning the product yourself. "

I have given a wrong delivery address!

Accidentally passed a wrong delivery address? Please contact us as soon as possible via We will then try to change the order for you. Keep in mind that given our fast delivery time it will often be difficult to change the address.

Return form
Copy the form below and send it completely filled in to, you will receive a reply to your request within 72 hours.

  • name:
  • address:
  • Postal Code:
  • Place:
  • country:
  • phone:
  • Order number:
  • Date of purchase:

Reason Return: